Thursday 30 December 2010

New Nordic Experience Website

The new Nordic Experience website has finally been launched in time for the New Year. It's still a work in progress and we would be delighted to hear feedback from you. Over the coming weeks we will be adding more information.

We are also hoping to add a dedicated Travel Agents section where you will be able to find additional comprehensive information that will help you promote our tailor made tours.

Take a look and let us know what you think.


Tuesday 21 December 2010

Knock on effect of the snow situation

Sitting here at Harriniva in Lapland, you realise that this current snow situation is not confined to the UK.
I'm watching the poor receptionist, taking phone call after phone call, cancelling reservations over Christmas. France seems to have been affected quite badly, with a whole charter flight cancelled here. The knock on effect, can be felt here, as the place is eerily quiet. To be honest, it's rather nice.

However, it does show our total reliance on air travel, and how something so underestimated can cause so much havoc, for so many people. Christmas has been spoilt for so many families.

Other effects are not so obvious. A family are here without any luggage, which presumably got caught up in the backlog from the weekend. Luckily, it was found and is heading here by train, bus and taxi from Helsinki (for some reason the airline thought it safer not to fly it !)
I suppose the moral of the story is to make sure you have enough contingency clothes in your hand luggage!


Monday 20 December 2010

UK Snowfall causes havoc with Father Christmas

The closure of London Heathrow by the extreme snowfall over the past few days, has disappointed many children who were hoping to travel to Lapland to see Father Christmas, my own 3 year old daughter included.

They were sitting on the tarmac at Heathrow for 4 hours, before finally being shepherded off the plane and left on their own. We, as Nordic Experience, arranged overnight accomodation for all our guests at Heathrow as soon as we found out information from Finnair, which was not exactly forthcoming.
However, despite our best endeavours, the flights could not go ahead, and we were forced to abandon plans to take our customers to Lapland.

The ironic thing is, that two families managed to join me in Harriniva, and have enjoyed a full personalised programme. Where did one of them come from? New Zealand!